Contact us on: 0151 727 1355
Centre 56 is part of the Regenda Group and is an Ofsted registered childcare provider.
This privacy notice tells you what to expect when Centre 56 collects personal information. It applies to information we collect about:
The General Data Protection Regulation 2016/679 and Data Protection Act (2018) set out rules for processing personal information. This applies to personal information we might hold about you on some paper files and on computers. The regulation states that those who record and use personal information must ensure that it is handled properly. Therefore we are required to ensure that personal information is:
The regulation also allows you to find out what personal information is held about you. The Information Commissioner’s Office (ICO) is responsible for regulating, enforcing and promoting good practice and transparency in the access and use of personal information.
Organisations have to notify the ICO of all the purposes for which they will be processing information. We are happy to supply you with a copy of the notification upon request or you can contact the ICO by calling 0303 1231113, or writing to the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
You can find out more information online at www.ico.org.uk.
We begin the process of collecting information about you and your child when you apply to us for a nursery or after school place, when you express an interest in training or when you make a donation or express and interest in supporting us. Although the information we collect may vary, typically it may include:
Centre 56 also collects diversity data, including:
We understand that you may not feel comfortable providing some of this information and consider it private. We ask some of these questions to make sure that we do not discriminate against anyone and because we recognise that a person’s age, disability, ethnic origin, religion, sexual orientation or medical condition may affect the services they need.
Understanding the diversity of our service users and supporters is very important to help us work towards providing services that meet everyone’s needs.
If you feel uncomfortable providing this information, you can say no.
We collect information in a variety of ways, including:
Centre 56 collects this information for a number of reasons, including:
We will not share your personal information without your consent, unless allowed by law. Examples of organisations we may share your information with, where appropriate include:
Centre 56 needs to process your personal data in order to provide appropriate nursery and after school provision. By signing your Nursery or After School application form you are giving us permission to process your children’s data.
Centre 56 obtains consent from participants who express an interest in training courses and adult support services as well as all donors and supporters which gives us permission to process your data.
All of your information, correspondence, and notes will be held in one of our secure database systems and some information might be kept within our secure email and IT systems.
We have robust data retention guidelines. Records (electronic and paper) will not be kept for longer than necessary. We are required by law to keep certain information about children for up to 22 years.
Information is held in paper files and on our computer systems. Not all members of staff are able to access this information, only those who need to. We use the information to deliver a service to you and your child. There may be occasions when we have to share information with others (detailed in section 5) to enable us to deliver our services and fulfil our legal and contractual obligations. We are legally required to share information in the following circumstances:
Centre 56 to processes your personal data in order to provide appropriate nursery and after school provision.
This includes but is not limited to the following set out within the GDPR:
For the processing of “special category data” such as someone’s physical and mental health:
Article 9.2(g) of the GDPR
Processing is necessary for reasons of substantial public interest, on the basis of Union or Member State law which shall be proportionate to the aim pursued, respect the essence of the right to data protection and provide for suitable and specific measures to safeguard the fundamental rights and the interests of the data subject.
The processing of special category under Article 9 also requires the following conditions for processing from the UK Data Protection Act 2018 to be met:
During the time that we provide a service to you and your child your personal details and needs may change so we will update our information to make sure we can provide services that appropriate meet the needs of you and your child.
If any of the information we hold is incorrect or inaccurate, please tell us so we can make the necessary changes.
If you have asked someone to act on your behalf (such as a relative or friend) you will be asked to complete an Authorisation form.
If you ask a relative or friend to collect your child from nursery or after school, they will be asked to provide the relevant password.
We collect and store information about you when you support our work through a donation or asking to join our mailing list. This includes name, address, date of birth, contact details, interests and involvement with Centre 56.
We use your personal information to process any one-off or on-going donations you make and claim Gift Aid.
If you are in the field of vision of any of our CCTV systems, we may collect from you video recordings and still pictures. This personal information may include your activities, your face, car registration details and other visual information about you which is recorded on our CCTV system.
We collect this information for the following purposes:
As well as being the purposes for which we use your personal information, all of the above are also legitimate reasons for us to use and store personal information relating to you which is captured on our CCTV system and legitimate interests is our legal basis for processing your personal information.
We share your personal information with the following parties:
We do not disclose personal information to anyone else except as set out above unless we have your consent, or we are legally obliged to do so. We do not sell your data.
We will keep your personal information for up to approximately one month after the recording was made. After this time, the recording stored on the hard drive of our CCTV system will usually be overwritten. However, if we receive an enquiry about a particular recording on our CCTV, we will generally then retain that part of the recording until it is no longer required. This period can vary as it will depend upon the circumstances of the particular case. As soon as it is no longer required, we will then delete the personal information.
We may also collect:
When we collect and use your personal information we rely on the following lawful basis:
We use images to promote services across the Regenda Group.
Images and footage may be published on any of the following channels:
The images/footage will often be accompanied by the details of your story, however, we will not use personal details or full name of any individual in an article.
If you no longer wish for your image or personal information to be used, please contact us and ask us to remove them from the archive. Please note that we will be unable to remove any images or content in printed materials or video footage if it has already been produced or remove images and quotes that have already been published by the media.
When someone visits www.centre56.org.uk we use a third party services, Google Analytics and Hotjar to collect standard internet log information and details of visitor behavior patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
When you use our website, no user-specific data is collected by either Centre 56 or any third party. We use Google Analytics for trend reporting and visitor behaviour to help us improve our website and search functionality.
Centre 56 uses a third party service to help maintain the security and performance of the Centre 56 website. To deliver this service it processes the IP addresses of visitors to the Centre 56 website. This information is not used for identifying purposes, except for investigation if an intrusion occurs.
These are the cookies we use:
Google Analytics - to monitor website use and the type of browser that is accessing the website
Hotjar – to monitor website and page usage
We use a third party provider, Hootsuite to manage our social media interactions.
If you send us a private or direct message via social media the message will not be shared with any other organisations.
Social media messages are retained for three months.
Centre 56 email is encrypted at rest and in transit, using several strong encryption protocols, and technologies that include Transport Layer Security/Secure Sockets Layer (TLS/SSL), Internet Protocol Security (IPSec), and Advanced Encryption Standard (AES). If your email service does not support the same encryption, you should be aware that any emails we send or receive may not be protected in transit.
We will also monitor any emails sent to us, including file attachments, for viruses or malicious software.
Centre 56 use web beacons on our Websites and in our emails. When we send emails, we may track behavior such as who opened the emails and who clicked the links. This allows us to measure the performance of our email campaigns and to improve our features for specific customers. To do this, we include single pixel gifs, also called web beacons, in emails we send. Web beacons allow us to collect information about when you open the email, your IP address, your browser or email client type, and other similar details.
Emails are retained for fifteen months.
If we hold personal information about you or your child, you have the right to ask us:
This can be requested either verbally or by completing a Subject Access Request form.
We have one month from the date we receive your request to provide you with the information.
If you think that Centre 56 is holding incorrect personal information about you or you child, you have the right to have this personal information amended.
Once you have advised Centre 56 of the details of the incorrect data and the required amendments, your data will be updated within 30 days. If your personal data cannot be amended, Centre 56 will advise you in writing why this is the case.
You have the right to have your personal information erased if it is no longer required.
You have the right to restrict the processing of personal data if it is no longer required. This means that Centre 56 cannot further process your data, for example we cannot share your data with a third party.
You have the right to have your personal data transferred to another data controller. For example, if you move nursery provision, Centre 56 will transfer your data to another provider.
You have the right to object to the processing of your personal information if the data is not required, or you have not given Centre 56 permission to process your data, for example, for direct marketing.
Regenda Homes is the data controller for the information you provide during the employment recruitment process. If you have any queries about the process or how we handle your information please contact us.
The following explains how Regenda uses the information you provide in your application, along with your rights, our reasons for requesting it and who will have access to it.
We collect information the following information as part of the application process:
We use your details and information so that we can assess your suitability for employment with us and carry out statistical analysis. Information you provide as part of your job application will be:
If you are successfully recruited, we will upload your details to our HR system, Cascade.
If you choose to register on our recruitment website, hosted by Networx recruitment you may access your profile, correct and update your details, or withdraw your details at any time. To do this, you can access your personal profile by using the secure login.
You have the following rights in relation to the way in which we deal with your personal data:
Where you exercise your right to object or withdraw your consent we may process your personal data without your knowledge or consent where we are permitted or required by law or regulatory requirements to do so. In such a case, we will not process more personal data than is required under the circumstances.
If we make a conditional offer of employment we will ask you for information so that we can carry out pre-employment checks. You must successfully complete pre-employment checks to progress to a final offer. We are required to confirm the identity of our staff, their right to work in the United Kingdom and seek assurance as to their trustworthiness, integrity and reliability.
You will therefore be required to provide:
If we make a final offer, we will also ask you for the following:
Corazon provides our Occupational Health service. If we make you a conditional offer, we will ask that you complete a questionnaire which will help to determine if you are fit to undertake the work that you have been offered, or advise us if any adjustments are needed to the work environment or systems so that you may work effectively.
We will send you a form to complete and return directly to Corazon. The information you provide will be held by Corazon who will provide us with a fit to work certificate or a report with recommendations. You are able to request to see the report before it is sent to us. If you decline for us to see it, then this could affect your job offer. If an occupational health assessment is required, this is likely to be carried out by Corazon.
The organisation is required to undertake statutory checks to ensure vehicles that our staff drive on behalf of the company are road worthy. To achieve this, we require staff to provide the following documents:
This information is collected to ensure that any mileage payments paid to employees are done so in accordance with health and safety legislation, which requires us to ensure all travel undertaken for the business is compliant.
In addition, we carry out checks on all staff’s licenses through the DVLA to ensure they are legally able to drive both their own and company vehicles. This information includes:
This information is used to ensure all drivers are legally entitled to drive. In addition, we use this data to monitor staff who have a more than 6 penalty points on their driving license.
If you are unsuccessful at any stage of the process, the information you have provided until that point will be retained for 6 months from the closure of the campaign.
Equal opportunities information is retained for six months following the closure of the campaign for unsuccessful candidates. Successful candidates’ data will be stored via the Cascade system.
Regenda tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.
This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of Regenda’s collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.
If you want to make a complaint about the way we have processed your personal information, you can contact us at firstname.lastname@example.org
We keep our privacy notice under regular review. This privacy notice was last updated on 07/10/2020
Data Protection, Regenda Homes, The Foundry, 42 Henry Street, Liverpool, L1 5AY
Telephone: 0151 703 3000.